Privacy Policy

Wiles Media Ltd ("Wiles Media", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quotation, purchase our services, or otherwise interact with our business.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Wiles Media Ltd

Email: enquiries@wilesmedia.co.uk

Website: www.wilesmedia.co.uk

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details above.

Information You Provide

• Full name
• Business name
• Email address
• Telephone number
• Website address
• Project requirements
• Information submitted through contact forms
• Information provided during consultations, enquiries and quotations

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Referral source
• Pages visited
• Time spent on our website
• Website usage statistics

• Respond to enquiries
• Provide quotations
• Deliver our services
• Create and manage websites
• Register and manage domains
• Provide hosting and maintenance services
• Communicate with clients
• Improve our website and services
• Send relevant business communications
• Prevent fraud and abuse
• Comply with legal obligations

Under UK GDPR, we process personal data under one or more of the following lawful bases:

• Consent
• Contractual necessity
• Legitimate business interests
• Compliance with legal obligations

We may contact you regarding services, quotations, updates or information relevant to your enquiry.

You may opt out of marketing communications at any time by contacting us.

We do not send unsolicited marketing communications in breach of applicable laws and regulations.

We retain personal information for as long as reasonably necessary to:

• Provide services
• Manage client relationships
• Maintain business records
• Comply with legal and regulatory obligations
• Protect our legal interests

Where appropriate, personal information will be securely deleted or anonymised when no longer required.

We do not sell personal information to third parties.

We may share information with trusted third-party providers where necessary to deliver our services, including:

• Hosting providers
• Domain registrars
• Cloud storage providers
• Email service providers
• Payment providers
• Professional advisers
• Regulatory authorities where required by law

All third parties are expected to maintain appropriate security standards.

In the event that Wiles Media Ltd is sold, merged, restructured, acquired, or transfers all or part of its business assets, personal information may be transferred to the new owner or successor organisation as part of that transaction.

Any such transfer will remain subject to applicable data protection laws.

We implement appropriate technical and organisational measures designed to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

While we take reasonable steps to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

Cookies may be used to:

• Remember preferences
• Improve website functionality
• Measure website traffic
• Analyse user behaviour

Users can manage cookie preferences through their browser settings. A separate Cookie Policy may also be provided.

Under UK data protection law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of personal information
• Restrict processing
• Object to processing
• Request transfer of your information
• Withdraw consent where applicable

Requests may be submitted using the contact details provided in this policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies separately.

Our services are intended for businesses and individuals aged 18 or over.

We do not knowingly collect personal information from children.

We reserve the right to update this Privacy Policy from time to time.

Any changes will be published on this page and will take effect immediately upon publication.

For any questions regarding this Privacy Policy or the handling of personal information, please contact: